Inclusive, Compliant, and Customer-Centric Online Shopping Experiences
In today’s digital economy, accessibility is no longer optional — it’s essential. At Silicon Dales, we help eCommerce brands build and maintain accessible, inclusive, and standards-compliant online stores that serve every customer, regardless of ability, device, or circumstance.
Accessibility isn’t just about compliance. It’s about expanding your audience, improving user experience for all visitors, and ensuring your eCommerce platform reflects your brand’s commitment to equity and usability.
Why Accessibility Matters in eCommerce
Expanded Audience Reach
An estimated 1 in 5 people globally live with a disability that affects how they interact with digital platforms. Making your store accessible opens your business to a larger, often underserved market — improving usability for all and building customer trust.
Legal Compliance
Depending on your market, accessibility may be a legal requirement:
- ADA (Americans with Disabilities Act) in the U.S.
- Equality Act in the UK
- EN 301 549 standards in the EU
- WCAG (Web Content Accessibility Guidelines) as the global benchmark
We help you meet — and often exceed — these requirements with practical, tested solutions.
Enhanced SEO and Site Performance
Search engines and accessibility tools often rely on the same signals — semantic HTML, alt text, readable structure, and fast load times. Improving accessibility often means improving your SEO, performance, and mobile usability at the same time.
Our Accessibility Services for eCommerce
Whether you’re using Shopify, WooCommerce, BigCommerce, Magento, Salesforce Commerce Cloud, or a headless setup, Silicon Dales provides platform-agnostic accessibility services that include:
Accessibility Audits
- Manual and automated WCAG 2.2 audits
- Screen reader and keyboard navigation testing
- Identification of color contrast and layout issues
- Mobile accessibility evaluations
- Audit reports prioritized by business impact and legal risk
Remediation & Implementation
- Accessible product pages, forms, and checkouts
- Improved navigation and alt tagging for all visual media
- Fixes for non-compliant themes and third-party plugins
- ARIA (Accessible Rich Internet Applications) roles and labels where necessary
- Adaptations for accessibility overlays (when used responsibly)
Ongoing Compliance Support
- Scheduled re-audits and regression testing
- Training for in-house content and dev teams
- Integration of accessibility into CI/CD workflows
- Support with accessibility statements and public-facing documentation
Accessibility Challenges We Solve
- Inaccessible product galleries and modal windows
- Missing or duplicated alt text
- Checkout processes not navigable by keyboard
- CAPTCHA, form, and validation errors blocking users
- Contrast issues in banners, buttons, and call-to-action areas
- Incompatibility with screen readers or voice tools
Designed for All Devices, All Users
Our team ensures your eCommerce store delivers accessible experiences across:
- Desktop and mobile devices
- Screen readers, braille displays, and voice control tools
- Keyboard-only navigation
- Low vision, color blindness, cognitive impairments, and motor disabilities
Why Choose Silicon Dales?
- Experience across leading eCommerce platforms
- Deep understanding of both technical standards and user experience
- Strategic, not superficial: no quick fixes — just sustainable improvements
- Transparent documentation, training, and support for internal teams
- Dedicated to inclusive, ethical, and commercially effective design
Accessible eCommerce is better eCommerce.
Let Silicon Dales help you reach more customers, reduce risk, and deliver a shopping experience that works for everyone.