{"id":60066,"date":"2018-11-15T10:05:35","date_gmt":"2018-11-15T10:05:35","guid":{"rendered":"https:\/\/silicondales.com\/?p=60066"},"modified":"2019-08-07T15:40:24","modified_gmt":"2019-08-07T14:40:24","slug":"case-study-woocommerce-order-processing-customization-for-bestfirewoodandmulch-com","status":"publish","type":"post","link":"https:\/\/silicondales.com\/case-studies\/case-study-woocommerce-order-processing-customization-for-bestfirewoodandmulch-com\/","title":{"rendered":"Case Study: WooCommerce Order Processing Customization for BestFirewoodAndMulch.com"},"content":{"rendered":"<p>Chicago-based firewood providers, <a href=\"https:\/\/bestfirewoodandmulch.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Best Firewood &amp; Mulch<\/a>, booked Silicon Dales for development work on a custom order process in WooCommerce.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-662ebbc8817e6\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0a0a0a;color:#0a0a0a\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0a0a0a;color:#0a0a0a\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-662ebbc8817e6\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/silicondales.com\/case-studies\/case-study-woocommerce-order-processing-customization-for-bestfirewoodandmulch-com\/#The_client\" title=\"The client\">The client<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/silicondales.com\/case-studies\/case-study-woocommerce-order-processing-customization-for-bestfirewoodandmulch-com\/#The_task\" title=\"The task\">The task<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/silicondales.com\/case-studies\/case-study-woocommerce-order-processing-customization-for-bestfirewoodandmulch-com\/#Custom_Order_Statuses\" title=\"Custom Order Statuses\">Custom Order Statuses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/silicondales.com\/case-studies\/case-study-woocommerce-order-processing-customization-for-bestfirewoodandmulch-com\/#Delivery_notifications_by_text_SMS\" title=\"Delivery notifications by text (SMS)\">Delivery notifications by text (SMS)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/silicondales.com\/case-studies\/case-study-woocommerce-order-processing-customization-for-bestfirewoodandmulch-com\/#Get_help_with_custom_order_processing\" title=\"Get help with custom order processing\">Get help with custom order processing<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"The_client\"><\/span>The client<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Best Firewood and Mulch are a family-owned business providing firewood, mulch and landscaping services throughout the Chicago area.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"The_task\"><\/span>The task<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As a business which handles <a href=\"https:\/\/silicondales.com\/opportunities\/heavy-products-stores-customized-delivery-and-payment-options\/\">large (heavy) deliveries<\/a>, it&#8217;s important to Best Firewood &amp; Mulch that delivery dates, shipping addresses and delivery notifications are working well. Handling returns on two tonnes of stacked firewood isn&#8217;t something anyone wants to think about!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Custom_Order_Statuses\"><\/span>Custom Order Statuses<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The client wanted to customize some of the order statuses. For example, when the dashboard says &#8220;order complete&#8221; or &#8220;order processing&#8221; &#8211; there needed to be some extra steps for things like &#8220;out for delivery&#8221; and &#8220;cash on delivery&#8221;.<\/p>\n<p>As with most projects, Silicon Dales cloned the site to a test environment, updated WordPress and all the plugins before building the new statuses and ensuring everything worked with the latest versions of all the software.<\/p>\n<p>Finally, the updates and fixes were pushed to the live site during a quiet sales period for Central Standard Time zone customers.<\/p>\n<p>HINT: You can <a href=\"https:\/\/silicondales.com\/reviews\/introducing-the-woocommerce-order-status-manager-woocommerce-extension\/\">get your own custom order statuses for WooCommerce with this plugin<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Delivery_notifications_by_text_SMS\"><\/span>Delivery notifications by text (SMS)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A 1 click custom order status triggers an SMS text message to opted in customers when their order is &#8220;out for delivery&#8221; allowing them to understand when to expect their logs to arrive. Important if you need to leave a gate open or have a payment ready for the delivery driver&#8230; or shovel some snow off your pathway in the winter!<\/p>\n<p>For those of you who manage your own Woo stores, you can <a href=\"https:\/\/silicondales.com\/reviews\/introducing-the-twilio-sms-notifications-woocommerce-extension\/\">install and setup the Twilio for WooCommerce plugin &#8211; see here for more details<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Get_help_with_custom_order_processing\"><\/span>Get help with custom order processing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>To get SMS text messaging for your WooCommerce store or custom order processing functions, such as custom order statuses, delivery discounts, delivery notifications and delivery radius, <a href=\"https:\/\/silicondales.com\/about-us\/contact-us\/\">get in touch<\/a> with Silicon Dales today.<\/p>\n<p><a href=\"https:\/\/silicondales.com\/woocommerce\/help-support\/\"><button>Book WooCommerce help<\/button><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chicago-based firewood providers, Best Firewood &amp; Mulch, booked Silicon Dales for development work on a custom order process in WooCommerce. The client Best Firewood and Mulch are a family-owned business providing firewood, mulch and landscaping services throughout the Chicago area. The task As a business which handles large (heavy) deliveries, it&#8217;s important to Best Firewood &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Case Study: WooCommerce Order Processing Customization for BestFirewoodAndMulch.com\" class=\"read-more button\" href=\"https:\/\/silicondales.com\/case-studies\/case-study-woocommerce-order-processing-customization-for-bestfirewoodandmulch-com\/#more-60066\" aria-label=\"Read more about Case Study: WooCommerce Order Processing Customization for BestFirewoodAndMulch.com\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":65922,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2267],"tags":[4408,2028,4594,4546,4380,4737],"acf":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/posts\/60066"}],"collection":[{"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/comments?post=60066"}],"version-history":[{"count":0,"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/posts\/60066\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/media\/65922"}],"wp:attachment":[{"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/media?parent=60066"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/categories?post=60066"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/silicondales.com\/wp-json\/wp\/v2\/tags?post=60066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}