If you’re on a maintenance contract with Silicon Dales, you will always be able to get a response in line with your Service Level Agreement, even during Christmas – neat, huh? Support enquiries should go via email to your normal support contact and a response will be with you within 48 hours, though usually sooner. Fixes depend on what’s happened, but always within 5 days.
As for everyone else who gets in touch from 21st December until 2nd January, please email firstname.lastname@example.org and you will get an initial response within 3 days, but expect substantive replies to take a little longer.
Thanks to all our great clients for a wonderful year and Merry Christmas to all our clients, partners and suppliers.
Get opening hours for your website
If you’d like Silicon Dales to assist with updating the holiday opening hours on your website, including schema for Google results, get in touch.